We’re excited to formally introduce and announce Kristin Holt to the JAGGER | JAMES SALON team as THE | Concierge.

Get to know her…

Kristin is a Hagerstown MD native and has been a licensed cosmetologist since 2002. In 2008, she decided to shift her focus and left the industry to pursue her education in Business Management & Psychology/Marketing at Frostburg State University.

As the Owner of Kaptivated Kulture, she is a Marketing Powerhouse. Kris works passionately at cultivating client relationships by providing creative and strategic branding solutions that drive direct business growth within their business.

With over 8 years of experience specializing in Social Media Marketing, Communications and Management, Kristin believes in the power of community and connection. She has reignited her enthusiasm for the beauty industry with an open mind about her future as a beauty professional. For now, she is the energized smiling face that greets you and supports your salon experience. She has a real passion for people!

Kristin loves creating new experiences by exploring new cities with her beautiful daughters and is always down to enjoy a good taco! She enjoys vibing with great music and dances to the beat of her own drum!

Remember, you can keep up to date with us socially through Facebook, Instagram, Pinterest, Snapchat  and Twitter!

We’re excited to formally introduce and announce Kenedy Gardenhour to the JAGGER | JAMES SALON team as a full-time Assistant | Apprentice.

Get to know her…

Entering JAGGER | JAMES as an assistant, Kenedy has demonstrated early, the qualities of a focused and reliable team member. She has shown her dedication to follow through with her goals as having recently received her Business degree from Hagerstown Community College in 2023. As well as being currently enrolled in THE | Apprenticeship program at JAGGER | JAMES under the guidance of Education Director Loree Wesley. 

Her belief system is how you choose to make a living is how you choose to make a life. The importance of “loving what you do” has influenced her decision to pursue a career in the hair industry.

With excitement, her desire is to make a positive impact through building confidence and self-expression. Growing up on a local family orchard her work ethic and sincere passion as a team player is evident. She has always loved the art of makeup, hair and skin. Kenedy enjoys reading mysteries, exploring local coffee shops, live music with hopes to travel and learn through those experiences.

Remember, you can keep up to date with us socially through Facebook, Instagram, Pinterest, Snapchat  and Twitter!

We’re excited to introduce and welcome Brittany Tilden to the JAGGER | JAMES SALON team as a full-time 𝐒𝐭𝐲𝐥𝐢𝐬𝐭. She is now accepting clients, so please communicate with our 𝐂𝐎𝐍𝐂𝐈𝐄𝐑𝐆𝐄 for her availability and your scheduling needs at 301.739.3777.

Get to know her…

Brittany’s journey has inherently been one of a creative expression. Her love for fashion and art began in early childhood and eventually blossomed into a career as a hairstylist. Guided by her unwavering passion for the transformative power of style, she continuously seeks innovative ways to elevate herself within the hair industry.

She specializes in the art of dry cutting and creating personalized styles that perfectly complements each individual’s unique features. Her color work expertise extends to both naturally enhanced looks to fashion-forward bold hair colors, allowing clients to express themselves with each detail. Whether you’re looking for a complete transformation or a subtle enhancement, Brittany has the skill and creativity to make your hair dreams a reality!

Outside of the salon, she is an avid reader and enjoys learning about astrology, science, and psychology. A rock and roll photography enthusiast, and a lover of interior decorating. She enjoys curating her home with all things quaint and peculiar to compliment her space for her and her cats. She loves to travels to cities to explore and find inspiration.

Remember, you can keep up to date with us socially through Facebook, Instagram, Pinterest, Snapchat  and Twitter!

We’re excited to announce and congratulate our JAGGER | JAMES SALON team member Cam Scott in her recent promotion to a 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐢𝐧𝐠 𝐓𝐚𝐥𝐞𝐧𝐭 𝐋𝐞𝐯𝐞𝐥 𝟏 𝐒𝐭𝐲𝐥𝐢𝐬𝐭. She is now accepting clients, so please communicate with our 𝐂𝐎𝐍𝐂𝐈𝐄𝐑𝐆𝐄 for her availability and your scheduling needs at 301.739.3777.

We appreciate all of your love and support for 𝐂𝐚𝐦 throughout her apprenticeship and continued behind the chair!

Get to know her…

Cam has been an integral part of the JAGGER | JAMES foundation since 2017. Her interest in the field was sparked early in life and her talent has developed naturally through her apprenticeship under the guidance of Loree Wesley in THE | Education program at JAGGER | JAMES SALON .

Now as a licensed cosmetologist, Cam is excited to begin her professional career and share her amazing talents with clients. Cam is proficient in Women’s cutting, coloring, styling and makeup. Her role as a team member has been utilized supporting the JAGGER | JAMES brand with hair, makeup and styling for editorial photo shoots and video projects. Cam’s connections to those she works with are authentic and honest with her experience as an assistant to our top stylists has developed her skills to be a well-rounded artist.

Outside of work, Cam enjoys making her house the coziest place on earth while spending time with her husband, three German Shepherds and her family.

Remember, you can keep up to date with us socially through Facebook, Instagram, Pinterest, and Twitter!

The Appointment

JAGGER | JAMES SALON thanks you for scheduling an appointment with our team and for allowing us to host you in our space. To ensure your experience is relaxed and enjoyable, we ask that you arrive on time for your scheduled appointment(s) to receive our complete service.

The Delayed Arrival

JAGGER | JAMES SALON will do our best to accommodate any unexpected delays/emergencies that may occur; however, it may be necessary to either abbreviate your appointment, or you may be asked to reschedule. Anyone arriving 15 minutes or more after the scheduled appointed time will be considered a “NO SHOW” and subject to the cancellation policy.

The Cancellation

Your appointment is very important to our entire salon team. We have a standard 24-hour cancellation policy. We ask that if it is necessary to cancel or reschedule any appointment(s) that you provide us with a 24-hour notice. This will enable our salon team to adjust their schedules accordingly, and accommodate on our waiting list. The cancellation fees listed below will need to be honored at the time guests reschedule the next appointment.

• Less than a 24-hour notice will result in a charge equal to 50% of reserved service(s) amount.
• “NO SHOWS” will be charged 100% of the reserved service(s) amount.

As a courtesy, at least 24 hours prior to your scheduled appointment time, JAGGER | JAMES SALON will text and/or email to confirm the date and time. If we are unable to reach you and are only able to leave a message, or cannot reach you at all, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to call and confirm your appointment time during our business hours.

The Service

JAGGER | JAMES SALON is committed to providing an outstanding experience to all of our guests with each and every service. If you are dissatisfied, we ask that you contact us within 7 days of your appointment so that we may reschedule you at no charge. Any concerns reported after 7 days from the original appointment date will be considered a new service and charged accordingly.

The Goods

JAGGER | JAMES SALON hopes that you are pleased with your purchase. However, we will be happy to offer an exchange of your purchase for salon retail credit with a valid receipt, if returned within 15 days of the purchase date.

The Setting

JAGGER | JAMES SALON is a non-smoking establishment. The salon is an environment which is not childproofed (scissors, chemicals, hot tools, etc.) *Due to safety considerations and limited space, children are NOT permitted in the salon unless they have a scheduled appointment.

The Payment

JAGGER | JAMES SALON accepts ApplePay, Visa, MasterCard, American Express, Cash, or Personal Checks with proper identification. Please note, there will be a $30 return check fee.

Effective August 2015
All policies and procedures are established at the discretion of JAGGER | JAMES SALON and are subject to change without notice. JAGGER | JAMES SALON maintains the right to deny service to anyone who disrespects our policies, facilities, staff, and/or guests. All guest information and services are confidential and/or private.