We’re excited to formally introduce and announce Kristin Holt to the JAGGER | JAMES SALON team as THE | Concierge.

Get to know her…

Kristin is a Hagerstown MD native and has been a licensed cosmetologist since 2002. In 2008, she decided to shift her focus and left the industry to pursue her education in Business Management & Psychology/Marketing at Frostburg State University.

As the Owner of Kaptivated Kulture, she is a Marketing Powerhouse. Kris works passionately at cultivating client relationships by providing creative and strategic branding solutions that drive direct business growth within their business.

With over 8 years of experience specializing in Social Media Marketing, Communications and Management, Kristin believes in the power of community and connection. She has reignited her enthusiasm for the beauty industry with an open mind about her future as a beauty professional. For now, she is the energized smiling face that greets you and supports your salon experience. She has a real passion for people!

Kristin loves creating new experiences by exploring new cities with her beautiful daughters and is always down to enjoy a good taco! She enjoys vibing with great music and dances to the beat of her own drum!

Remember, you can keep up to date with us socially through Facebook, Instagram, Pinterest, Snapchat  and Twitter!

At JAGGER | JAMES SALON, we take pride in challenging ourselves and to continue to elevate the status quo through elements of business, community influence, artistic boundaries, and most importantly genuine relationships built through collaboration.

We now INVITE you to take this unique 3-D visual tour of JAGGER | JAMES SALON 3D Experience that has inspired many. We have enhanced your experience to enjoy this creative and intimately detailed layout from another perspective. You will quickly identify the quality and artistry within the details of each custom piece, hand fabricated by the one and only Wadsworth Design.

From the moment you enter our space you will experience first-class customer service. Our highly educated team continues to forecast the latest color, cut, style trends and techniques in our industry. Our full service salon is home to award winning hand-selected products that are original in concept and quality driven to fill the needs of each and every guest. “The brands you trust in the hands of educated hair artists.” What truly matters to us is that all our guests are provided the confidence in their looks through styling ideas, tips, techniques and quality products.

In addition, we house the area’s first and only gentleman’s corner — a signature men’s grooming experience in a contemporary classic barber setting. This expertly crafted “gentleman’s corner” was designed to tailor an upscale experience specifically for our modern-day male guests. We showcase a collection of premium men’s retail grooming items that will be featured during each service.

To get a complete EXPERIENCE visit us and allow us introduce you to a new perspective…

Call to reserve your appointment at 301.739.3777.

Remember, you can keep up to date with us socially through Facebook, Instagram, Pinterest, Snapchat  and Twitter!

Special thanks to Brice Perkins and Randall Sharrod Simpson
3-D Rendering in collaboration with JBPerk Photography JBPerkPhotography

Special thanks to David Lyles Developers ​, Wadsworth Designs, Holger Hafner , Ellsworth Electric​, Wired Technologies and all those who believed in JAGGER JAMES SALON.

The Appointment

JAGGER | JAMES SALON thanks you for scheduling an appointment with our team and for allowing us to host you in our space. To ensure your experience is relaxed and enjoyable, we ask that you arrive on time for your scheduled appointment(s) to receive our complete service.

The Delayed Arrival

JAGGER | JAMES SALON will do our best to accommodate any unexpected delays/emergencies that may occur; however, it may be necessary to either abbreviate your appointment, or you may be asked to reschedule. Anyone arriving 15 minutes or more after the scheduled appointed time will be considered a “NO SHOW” and subject to the cancellation policy.

The Cancellation

Your appointment is very important to our entire salon team. We have a standard 24-hour cancellation policy. We ask that if it is necessary to cancel or reschedule any appointment(s) that you provide us with a 24-hour notice. This will enable our salon team to adjust their schedules accordingly, and accommodate on our waiting list. The cancellation fees listed below will need to be honored at the time guests reschedule the next appointment.

• Less than a 24-hour notice will result in a charge equal to 50% of reserved service(s) amount.
• “NO SHOWS” will be charged 100% of the reserved service(s) amount.

As a courtesy, at least 24 hours prior to your scheduled appointment time, JAGGER | JAMES SALON will text and/or email to confirm the date and time. If we are unable to reach you and are only able to leave a message, or cannot reach you at all, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to call and confirm your appointment time during our business hours.

The Service

JAGGER | JAMES SALON is committed to providing an outstanding experience to all of our guests with each and every service. If you are dissatisfied, we ask that you contact us within 7 days of your appointment so that we may reschedule you at no charge. Any concerns reported after 7 days from the original appointment date will be considered a new service and charged accordingly.

The Goods

JAGGER | JAMES SALON hopes that you are pleased with your purchase. However, we will be happy to offer an exchange of your purchase for salon retail credit with a valid receipt, if returned within 15 days of the purchase date.

The Setting

JAGGER | JAMES SALON is a non-smoking establishment. The salon is an environment which is not childproofed (scissors, chemicals, hot tools, etc.) *Due to safety considerations and limited space, children are NOT permitted in the salon unless they have a scheduled appointment.

The Payment

JAGGER | JAMES SALON accepts ApplePay, Visa, MasterCard, American Express, Cash, or Personal Checks with proper identification. Please note, there will be a $30 return check fee.

Effective August 2015
All policies and procedures are established at the discretion of JAGGER | JAMES SALON and are subject to change without notice. JAGGER | JAMES SALON maintains the right to deny service to anyone who disrespects our policies, facilities, staff, and/or guests. All guest information and services are confidential and/or private.